📄️ Instructions for Participants
Clear, concise instructions set the stage for a successful UX test. They guide participants through the test process, ensuring they understand what’s expected of them and feel confident as they engage with your product. This section covers how to craft instructions that foster ease and focus without biasing user behavior.
📄️ Best Practices
Running a UX test is more than following a script—it’s about creating an environment where participants feel comfortable and your team gathers meaningful insights. Whether you’re conducting moderated or non-moderated tests, these best practices will help you get the most out of your efforts.
📄️ Handling Technical Issues
Technical glitches can happen to even the best-prepared UX researchers. While they’re frustrating, a calm and methodical response ensures they don’t derail the test or damage the participant’s experience. This section provides strategies to handle technical issues like a pro.